App / Mobile
visabet88 keeps this privacy policy clear and direct — you should always know what information we hold, how we use it, and what choices you have. Access to our platform depends on your local law and eligible regions in Bangladesh.
When you open an account with us, we collect the details you submit during registration — your name, contact information, and any verification documents required at that stage. We also record transaction activity linked to your account wallet, including deposits and withdrawals made through local payment rails such as bKash, Nagad and Rocket. This transaction data is kept to maintain an accurate record of your account history and to respond correctly if you raise a query about a specific payment. We collect device and browser data when you access the site — the type of device, operating system and general connection information. This helps us keep the site working correctly across mobile and desktop. We do not sell your personal information to third parties. Where we share data with service partners — for example, payment processors handling your bKash or Nagad transaction — that sharing is limited to what is necessary for the service to function. Your data is held only for as long as is necessary for the purposes described here or as required under applicable law. Availability of our services and the legal basis for data handling depend on your local law and the eligible regions in which you access the platform.
This policy covers the information we collect across our platform — from account creation through to ongoing site use. Understanding what falls inside and outside its scope helps you make informed choices about the data you share with us. Some areas, such as third-party payment processors, operate under their own separate policies.
Any information you enter to create or manage your account — login credentials, contact details, verification records — falls within this policy. We hold this data to maintain a functioning and verifiable account for you on our platform.
Deposit and withdrawal activity processed through bKash, Nagad or Rocket is logged against your account wallet. These records are inside this policy's scope. The payment processor's own data handling, however, is governed by its separate terms.
Pages you visit, game categories you browse and session duration data are collected to keep the platform running correctly. This usage data is covered here. It is not linked to your name unless you are signed in to your account at the time.
Links or integrations pointing away from visabet88 — external payment apps, verification services — fall outside this policy's reach. We cannot control how those services handle your data; always review their own policy before you proceed.
You have several concrete steps available to you regarding the data we hold. First, you can review the account details stored against your profile by navigating to your account settings page after signing in — the fields shown there reflect what we currently hold. If any detail is incorrect, you can edit it directly from that same page or contact our support team to request a correction on your behalf. Where records cannot be self-edited — for example, transaction logs or verification documents — you can raise a data query through our published support route and we will respond with the information held. You also have the right to ask us what data we hold about you specifically. Submit that request through the contact route listed in the support section below. We aim to respond to account data queries within the timeframe set out by applicable law in your region. Data rights and the legal basis for any access or correction request depend on your local law and the eligible regions from which you access the platform.
Sign in to your account and open the account settings page. The personal details, contact information and verification status shown there are the live records we hold against your profile at that moment.
Editable fields can be updated directly in account settings. For fields that require our team to action — such as name corrections or document updates — contact support with the relevant detail and we will process the change.
You can ask us to confirm what personal data we hold about you. Send the request through our support contact route. We will respond with a summary of the data held, subject to applicable law in your eligible region.
If any part of this policy is unclear or you have a specific concern about how your data is used, our support team is the right first contact. Describe your question clearly and we will address it directly.
If you need to raise a data or privacy question directly, the routes below are the ones we actively monitor. Use the channel that suits you — each one connects to the same team. Include your account identifier so we can locate your records promptly.
Open the live chat widget visible at the bottom of any page while signed in to your account. State your privacy query clearly and our team will respond through the same session.
Send your privacy or data query to the support email address published in the contact section of the site. Include your registered account email so we can match your request to your records.
The Help Centre accessible from your account dashboard covers common data and policy queries with step-by-step answers. If the answer is not there, use the form at the bottom of that page to escalate to our team.
We keep the way we handle your data consistent with what this policy states. Each area below covers a specific part of that commitment — from how long we store records to how you can request a change.
We use cookies to keep your session active after you sign in and to remember your account preferences across visits. Functional cookies are necessary for the site to work. You can manage non-essential cookies through your browser settings, though some features may not work without them.
Account records, transaction logs and verification documents are kept for as long as your account is active and for any additional period required under applicable law. When a retention period ends, we delete or anonymise the data in line with this policy.
Your account credentials are stored using industry-standard security measures. We do not store your bKash, Nagad or Rocket PIN or wallet password — those credentials stay with the respective payment service. Keep your account password unique and do not share it.
When we update this policy, we post the revised version at this URL with the effective date noted at the top of the page. Continued use of the platform after an update means you have seen the revised terms. If a change materially affects your rights, we will notify you through your registered contact detail.
The questions below cover what we hear most often from people checking their account data, cookie settings or contact rights. If your question is not here, the support routes in the section above are the right next step.
We collect the name, contact details and verification documents you submit during account creation. We also hold a record of your login activity and any account settings you configure. No additional personal data is collected beyond what the registration and verification process asks for.
Transaction data is shared only with the payment processor handling the specific transfer — for example, bKash or Nagad — and only to the extent needed to complete that transaction. We do not sell this data or pass it to unrelated third parties. Your wallet activity stays within the scope described in this policy.
Sign in and open your account settings page — the profile and contact details shown there are the live records we hold. For a full data summary including transaction logs, contact our support team through live chat or email with your account identifier and we will compile the information for you.
You can contact our support team to request data deletion. We will action requests where permitted under applicable law. Some data — such as transaction records required for legal or regulatory purposes — may need to be retained for a defined period even after your request is processed.
We use functional cookies to keep your session running after you sign in and to hold your account preferences. You can block or delete non-essential cookies through your browser settings. Switching off functional cookies will affect your ability to stay signed in and may break parts of the account area.
Reach our team through live chat on any page while signed in, or send your query to the support email published in the site's contact section. Include your registered account email so we can locate your record quickly. We address privacy concerns as a priority through these routes.